At 365jogo, we believe that clear rules are a sign of respect for our players. This document explains how the platform works, what your rights are, and what we expect from every user — in straightforward language, free of unnecessary legal jargon.
Summary of Key Points
Before reading the full document, here is a summary of the most relevant points for everyday players. The full text follows below.
Each player may hold only one account at 365jogo. Registration requires your full name, CPF, date of birth, a valid email address, and a mobile number. Registering an account on behalf of someone else is strictly prohibited. The platform may request verification documents at any time to confirm the account holder's identity.
Pix deposits are credited within seconds. Pix withdrawals are processed in under one minute to any Brazilian bank. The minimum withdrawal is R$ 20.00. The Pix key used for withdrawals must be linked to the CPF registered with 365jogo — withdrawals to third-party accounts are not permitted.
The welcome bonus carries a 5x rollover requirement on the bonus amount for Sports Betting — one of the lowest in the Brazilian market. The rollover must be completed within 30 days. Casino bonuses have a 10x rollover, also valid for 30 days. Free spins are valid for 7 days after they are credited.
365jogo follows standard Sports Betting rules as practiced in international markets. Postponed or cancelled matches have their bets refunded as credit. Live bets are final at the moment of placement. The platform may restrict markets or stake amounts for players with a history of suspicious betting activity.
Your data is protected by 256-bit SSL encryption and handled in compliance with the LGPD (Law No. 13.709/2018). 365jogo does not sell or share personal data with third parties for commercial purposes. You may request access, correction, portability, or deletion of your data at any time.
365jogo provides deposit limits, loss limits, session timers, and temporary or permanent self-exclusion. Any player can activate these tools at any time through the account settings area. The platform may also proactively impose limits if it detects risk patterns.
Welcome to 365jogo — sports betting and online casino platform available in 365jogo.best. These Terms and Conditions ("Terms") constitute the agreement between you ("User" or "Player") and 365jogo ("Platform", "we" or "our") for the use of all services offered.
By creating an account, making a deposit, or using any feature of the 365jogo, you confirm that you have read, understood, and fully agree to these Terms, our Privacy Policy and with the specific rules of each product available on the platform.
If you disagree with any part of these Terms, do not create an account or use the services of 365jogo. Continued use of the platform after updates to these Terms are published constitutes acceptance of the changes.
Important: These Terms are written in Brazilian Portuguese. In the event of a translation into another language, the Portuguese version shall prevail for all legal purposes.
To create an account on 365jogo, the user must:
Each CPF may be linked to only one account on 365jogo. Opening multiple accounts — regardless of different names, email addresses, or devices — constitutes a violation of the Terms and may result in the immediate closure of all accounts involved, with retention of any bonus balance and suspension of bonus-generated winnings.
The 365jogo may request identity verification documents (KYC — Know Your Customer process) at any time, including:
Withdrawals may be held pending completion of the verification process. False information or refusal to provide documents may result in account closure with retention of any bonus balance.
The user is solely responsible for keeping their login credentials — username and password — secure. The 365jogo recommends using a unique, strong password that is not shared with anyone. Any activity carried out using a user's credentials is that user's responsibility, unless unauthorized access is reported immediately through the support channel.
The 365jogo accepts the following deposit and withdrawal methods for Brazilian players:
| Method | Deposit | Withdrawal | Timeframe |
|---|---|---|---|
| Pix | R$ 20.00 minimum | R$ 20.00 minimum | Instant (usually <1 min) |
| Boleto Bancário | R$ 30.00 minimum | Not available | 1–3 business days |
| Credit Card | R$ 30.00 minimum | Not available | Instant Approval |
| Debit Card | R$ 20.00 minimum | Not available | Instant |
| PicPay / Mercado Pago | R$ 20.00 minimum | Not available | Instant |
| TED Transfer | R$ 50.00 minimum | R$ 50.00 minimum | Same day or D+1 |
Withdrawals at 365jogo are subject to the following conditions:
The 365jogo does not accept deposits from third-party cards or accounts. Deposits identified as coming from unauthorized sources will be returned to the sender and may trigger an account review.
All deposits and withdrawals are made exclusively in BRL (R$). 365jogo does not operate in any other currency. Pix is the recommended method due to its speed and 24/7 availability.
The Sports Betting welcome bonus from 365jogo matches 100% of the first deposit, up to R$ 1,000.00. To claim the bonus:
The casino welcome package includes a 100% match up to R$ 1,000.00 on the first deposit made to the casino, plus 200 free spins on selected slots. Conditions:
The 365jogo offers regular promotions for active players, including:
The 365jogo reserves the right to modify, suspend, or cancel any promotion at any time, with prior notice whenever possible. Bonus abuse — including placing bets on opposing outcomes to artificially meet rollover requirements (bonus arbitrage) — may result in cancellation of the bonus and all associated winnings.
Bonus balance and real balance are handled separately. When you request a withdrawal, your available real balance is processed first. Bonus balance is only converted to real balance once the rollover requirement has been fully met.
The 365jogo offers betting on football (Brasileirão Série A, Copa do Brasil, Libertadores, Série B, state championships, and international competitions), MMA & UFC, basketball (NBB and NBA), volleyball, tennis, e-sports (CS2, Valorant, CBLOL, League of Legends), and more. Available events may vary based on the calendar and live data availability.
The 365jogo sets minimum and maximum bet limits per market, which may vary by event and the player's VIP level. Players with professional or systematic betting patterns may have their limits adjusted individually, without this constituting a breach of contract.
In cases of irregularities in sporting events — such as match manipulation, an incorrect score published by official sources, or technical issues with the live data provider — the 365jogo reserves the right to suspend payments and conduct a review, which may result in the cancellation of affected bets.
The casino games available at 365jogo are provided by internationally certified suppliers — Pragmatic Play, Evolution Gaming, NetEnt, Spribe, Playtech, PG Soft, and others. All games use an RNG (random number generator) audited by independent organizations such as eCOGRA, iTech Labs, and GLI.
Global network progressive jackpots (Mega Fortune, Age of Gods, etc.) are managed by the software providers, not by 365jogo. The value displayed on the platform is updated in real time based on provider data. Jackpots above R$ 100,000.00 may be paid in installments within the same day.
In the event of a technical failure during a game session — disconnection, server error, or stream interruption in the live casino — the 365jogo will restore the session to the most recent verified state recorded by the system. Bets not completed due to a confirmed technical failure will be refunded to the player's balance.
The live casino tables at 365jogo are operated by third-party providers (primarily Evolution Gaming) and streamed in real time from professional studios. The specific rules for each live game follow the universal rules of that game (European roulette, standard baccarat, blackjack 21) — available in the info screen within each game.
It is strictly prohibited for users of 365jogo:
Violations of the code of conduct may result in temporary suspension, permanent account closure, and forfeiture of bonus balances. Cases showing signs of unlawful activity may be reported to the relevant authorities in accordance with current Brazilian law.
The user may close their account at 365jogo at any time through customer support — live chat or email. Prior to closure, any available real-money balance must be withdrawn. Uncompleted bonus balances will be cancelled. Account closure does not eliminate existing obligations (open bets, ongoing rollover).
The 365jogo may close accounts at any time, with or without notice, in the following cases: breach of these Terms; fraudulent activity; self-exclusion request; court order; identity or payment irregularities. Any available real balance will be returned to the verified account holder, unless otherwise required by law.
The 365jogo believes that betting is a form of entertainment — not a source of income or a solution to financial problems. The platform provides the following responsible gambling tools, accessible through the account settings area:
Increases to user-defined limits are subject to a 24-hour waiting period. Decreases take effect immediately. The 365jogo may also apply proactive restrictions if it detects betting patterns that indicate risk — such as a sudden spike in bet volume or frequent deposits following consecutive losing periods.
If you or someone close to you is showing signs of gambling addiction, please seek professional support. More information is available on our Responsible Gambling.
The personal data of 365jogo is governed by Privacy Policy of the platform, in compliance with the General Data Protection Law (LGPD — Law No. 13.709/2018). Key points:
The 365jogo is not liable for:
The 365jogo is committed to maintaining platform availability with the highest possible stability, but does not guarantee 100% uptime. Scheduled maintenance will be communicated in advance whenever possible.
The 365jogo reserves the right to update these Terms and Conditions at any time. Significant changes will be communicated via the registered email address with at least 7 days' notice. Minor changes (clarifications, text corrections) may be published without prior notice.
The "Last updated" date at the top of this page indicates the current version in effect. Continued use of the platform after the new conditions take effect constitutes acceptance of the changes. If you do not agree with the changes, you must close your account before they come into force.
These Terms are governed by Brazilian law. Disputes arising from the relationship between the user and 365jogo will be resolved preferably through amicable means — support contact, mediation, or consumer dispute resolution platforms recognized in Brazil.
If an amicable resolution is not possible, the court of the user's place of residence in Brazil is elected as the jurisdiction to settle any disputes arising from these Terms, in accordance with the Consumer Protection Code (Law No. 8.078/1990).
For questions about these Terms and Conditions, to exercise rights under the LGPD, or for any other request related to your account at 365jogo, please reach out through the following channels:
All support is provided in Brazilian Portuguese. The 365jogo is committed to responding to data subject requests (LGPD) within 15 business days, as required by law.
Data protection at 365jogo. All transactions and personal data are handled in compliance with the Privacy Policy of 365jogo and with the LGPD (Law No. 13,709/2018). We use 256-bit SSL encryption. To exercise your rights as a data subject, contact us at contato@365jogo.best.
Frequently Asked Questions
Some clauses in the Terms often raise questions. Here are the most straightforward answers.